Tourism sales and rep technology built by people
who have done the job.
CRM tools, trade portals, push notifications and websites for tourism sales teams, marketing teams and representation companies. We understand the travel trade because we have worked in it.
We know the tourism sales cycle. Completely.
Charnette Labs was founded by a tourism representation professional who spent years managing trade accounts, attending global flagship and regional trade shows, and selling African safari properties to tour operators and travel agents. We also built RepBud — the sales companion for travel industry representatives — because we experienced firsthand the gap between what tourism sales and rep companies need and what generic tools offer.
Whether you are a hotel sales manager, a marketing director at a lodge group or the founder of a tourism representation company — we build the websites, CRM tools, trade portals and push notification systems that make the difference between being known and being actively sold.
Sales Teams
Trade portals, contact management and meeting log tools for hotel and lodge sales managers — built around the B2B travel trade cycle, not adapted from generic CRM software.
Marketing Teams
Push notifications, conversion websites and analytics for tourism marketing teams. Replace low-open-rate newsletters with push that lands directly on the lock screen.
Rep Companies
CRM, portfolio websites and automated client reporting for tourism representation companies — built by people who have run a rep company and know exactly what you need.
Representation company technology · Sales & marketing technology · Tour operator websites · DMC websites
Common questions
What technology does a tourism sales or marketing team need?
Tourism sales and marketing teams need tools built around the B2B trade cycle — contact management for tour operators and travel agents, meeting log tools for trade shows like global flagship and regional trade shows, automated client reports for lodge owners, push notifications for availability and offers, and trade portals where agents can access rates and photography without calling the sales team. Charnette Labs builds all of these.
What does a tourism representation company need from a technology partner?
A rep company needs a CRM designed for the travel trade contact base, a portfolio website that reflects the quality of the properties it represents, client-facing reporting tools that compile automatically from sales activity, and a mobile app for logging meetings at trade shows. We built RepBud specifically for this market — and we build bespoke tools for rep companies too.
Do push notifications work for tourism sales and marketing?
Exceptionally well. Push notifications reach your trade network — agents, partner operators and sales contacts — directly on their phone lock screen — far ahead of email. For sales teams this means availability alerts and new product launches that get seen. For marketing teams it means rate updates and FAM trip invitations, all automated and free per send once set up.
Do you understand how the travel trade actually works?
Yes — Charnette Labs was founded by a tourism representation professional who spent years managing trade accounts, attending global flagship and regional trade shows, and selling African safari properties to tour operators and travel agents. We also built RepBud, the sales companion built for travel industry representatives. You will not spend time explaining your world to us.
Your sales and rep operation deserves technology that understands the trade.
From a single sales manager to a multi-property representation company — we build the tools that let you focus on selling, not on admin.
hello@charnette.io