Tourism technology, built by us.
Four projects shipped by Charnette Labs — different shapes of tourism technology, all built by the same hands, for the trade we know best.
Charnette Labs builds for tourism — our own ventures and the operators we work with. Each project below is live, in production, and shipped by Graeme. The same hands that ship these will ship for you.
Kusa Connect
UK trade representation for 16 properties across four luxury African travel brands.
- Custom content system for brand and property fact sheets, document libraries, and seasonal pricing — managed without touching code
- Built to be found by both Google and modern AI search assistants — structured data, machine-readable summaries, a defined-term glossary
- Brand-by-brand portfolio pages with consistent UK trade framing
- Resilient contact flow with same-day reply tracking — never miss a trade enquiry
- Designed to convert qualified UK trade enquiry, not consumer traffic
Wildtouch Tours & Travel
Bespoke, privately guided safaris across Kenya, Tanzania and Rwanda — an editorial brand site that sells the experience.
- Immersive, editorial homepage and destination pages — built to sell tailor-made safari, not commodity packages
- Safari-type and gallery sections that present the product the way guests and the trade actually browse it
- Enquiry-led, not a consumer booking engine — designed to turn interest into a tailored-itinerary conversation
- Fast, mobile-first, and built to be found by Google and modern AI search
The Annual Africa Tourism Evening
Closed hosted event platform plus a native iOS app for the UK luxury Africa tourism community.
- Magic-link sign-in — no passwords, no friction at the door
- Booking matrix engineered so over-booking is structurally impossible
- Apple Wallet boarding passes, pushable straight to attendees from the organiser dashboard
- Badge and lanyard print system — A6 portrait in a clean A4 grid, with smart QR codes that adapt by attendee role
- Companion native iOS and Android apps for attendees
- Live financial dashboard, broadcast email centre, and event analytics — all in one organiser view
RepBud
The sales companion app for travel-trade reps. A mobile-first CRM that fits how the trade actually sells.
- Mobile-first CRM built for the rhythm of trade sales — meetings, FAM trips, trade-show conversations, follow-ups
- Live billing across five tiers — Premium Economy through First Class plus Charter team plans (5- and 10-seat)
- AI-assisted meeting preparation and intelligent post-meeting recap
- Team management for representation companies — Captain, First Officer, Cabin Directors
- Apple Wallet boarding-pass-style RepBud Real membership cards plus vCard contact sharing
- Native iOS and Android apps with a parallel web dashboard for managers
Want your brand to stand out from the crowd?
Start a conversation with Graeme. The first call is free, and you won't spend it explaining the tourism trade.
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