Tourism association technology built by people
who've sat on the boards.
Websites, member portals, event tools and directories for tourism industry associations. Built by people who've sat at the board table — our founder served on the Board of Directors of SATSA, the Southern Africa Tourism Services Association. We understand what associations need — and who they serve.
We know the association world. From the inside.
Charnette Labs is built by people who understand the trade bodies that serve this industry. Our founder served on the board of SATSA — the Southern Africa Tourism Services Association — including as a regional chapter chair. He attended the AGMs, managed the membership communications, coordinated the industry events and understood what an association actually needs from its digital infrastructure.
Tourism associations like regional trade associations, FEDHASA and regional bodies serve a uniquely complex audience — members who need resources, potential members who need persuading, industry partners who need visibility, and a broader travel trade that needs authoritative industry information. We build websites and tools that serve all of them without compromise.
Member Portals
Password-protected areas where members access resources, manage their membership, book events and connect with fellow members — all in one place, on any device.
Member Directories
Searchable and filterable directories that give your membership list genuine marketing value — organised by category, region, specialism and membership tier.
Event Technology
Registration pages, payment integration, attendee management and automated communications for annual conferences, trade dinners, roadshows and networking events.
We're built to support tourism industry associations across Africa and the UK — Africa-focused trade bodies, Southern and East African tourism services associations, hospitality federations, UK travel agent and tour operator associations, US and Australian travel industry bodies and regional tourism authorities. If your association represents businesses in the tourism and travel industry, we almost certainly know your world.
Our founder served on the Board of Directors of SATSA — the Southern Africa Tourism Services Association — and as its KZN regional chapter chair. He attended the trade shows, sat in the industry sessions, and understood the unique pressures associations face — serving members, attracting new ones, funding the operation and positioning the industry externally — all simultaneously.
Tourist board websites · Trade show websites · Functions & events websites · Industry services websites
Your association deserves technology built by people who understand it.
From a member portal for an Africa travel trade body to an event registration system for a regional hospitality association — we build the tools that serve your members properly.
hello@charnette.io