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Technology for rep companies built by people who have been one.

We understand representation because we have lived it. CRM, client-facing apps, property websites and reporting tools — built for the way rep companies actually work.

Tourism Representation Companies

We know the rep business. Completely.

Charnette Labs was founded by a former luxury tourism representative with years of experience selling African safari lodges and hotels to the UK travel trade. We built RepBud — the AI sales companion for travel sales professionals — because we experienced firsthand the gap between what rep companies need and what generic CRM tools offer.

Whether you need a CRM to manage your trade contacts across 500 travel agents, a client portal where your properties can access reports, a mobile app to log meetings at WTM, or a portfolio website that reflects the quality of the properties you represent — we understand the brief before you even explain it.

CRM built for the travel trade contact base
Interaction logging by voice, text or email forwarding
Client-facing property reports — automated from your activity
Trade contact import from spreadsheet in minutes
Meeting prep for trade shows — WTM, ITB, Indaba
Portfolio website for your represented properties
Trade agent portal for rates and availability
Push notifications for lodge news and promotions
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Client Reporting

Automated activity reports generated from your interaction logs — ready for lodge owners and hotel groups without manual compilation.

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Mobile CRM

Log meetings at WTM, ITB or Indaba on your phone. Voice notes, photos of handwritten cards — all matched to the right contact automatically.

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Portfolio Websites

Professional website representing your full portfolio of properties — with individual lodge pages, trade resources and booking integration.

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Your rep company deserves technology that understands the trade.

From a single-person rep operation to a multi-property representation agency — we build the tools that let you focus on selling, not on admin.

[email protected]