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Tourism sales and rep technology built by people
who have done the job.

CRM tools, trade portals, push notifications and websites for tourism sales teams, marketing teams and representation companies. We understand the travel trade because we have worked in it.

Sales Β· Marketing Β· Representation

We know the tourism sales cycle. Completely.

Charnette Labs was founded by a former tourism representation professional who spent years managing trade accounts, attending WTM and Indaba, and selling African safari properties to UK tour operators and travel agents. We also built RepBud β€” the AI-powered CRM for travel industry sales professionals β€” because we experienced firsthand the gap between what tourism sales and rep companies need and what generic tools offer.

Whether you are a hotel sales manager, a marketing director at a lodge group or the founder of a tourism representation company β€” we build the websites, CRM tools, trade portals and push notification systems that make the difference between being known and being actively sold.

CRM built for travel trade contact management
Meeting log for WTM, ITB, Indaba β€” voice, text or photo
Automated client reports from sales activity logs
Trade portal β€” rates, fact sheets, photography, contacts
Push notifications with 90%+ open rate β€” free per send
Portfolio website for represented properties
Flash availability alerts to agents and past guests
RepBud integration for individual sales professionals
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Sales Teams

Trade portals, contact management and meeting log tools for hotel and lodge sales managers β€” built around the B2B travel trade cycle, not adapted from generic CRM software.

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Marketing Teams

Push notifications, conversion websites and analytics for tourism marketing teams. Replace low-open-rate newsletters with push that lands directly on the lock screen.

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Rep Companies

CRM, portfolio websites and automated client reporting for tourism representation companies β€” built by people who have run a rep company and know exactly what you need.

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Your sales and rep operation deserves technology that understands the trade.

From a single sales manager to a multi-property representation company β€” we build the tools that let you focus on selling, not on admin.

[email protected]