Websites, member portals, event tools and directories for tourism industry associations. We are active members of the trade bodies that serve this industry. Our founder has served on association boards. We understand what associations need — and who they serve.
Charnette Labs is an active member of the trade bodies that serve this industry, and our founder has served on the board of a major Southern African tourism services association — including as a regional chapter chair. We have attended the AGMs, managed the membership communications, coordinated the industry events and understood what an association actually needs from its digital infrastructure.
Tourism associations like ATTA, SATSA, FEDHASA and regional bodies serve a uniquely complex audience — members who need resources, potential members who need persuading, industry partners who need visibility, and a broader travel trade that needs authoritative industry information. We build websites and tools that serve all of them without compromise.
Password-protected areas where members access resources, manage their membership, book events and connect with fellow members — all in one place, on any device.
Searchable and filterable directories that give your membership list genuine marketing value — organised by category, region, specialism and membership tier.
Registration pages, payment integration, attendee management and automated communications for annual conferences, trade dinners, roadshows and networking events.
We work with tourism industry associations across Africa and the UK — Africa-focused trade bodies, Southern and East African tourism services associations, hospitality federations, UK travel agent and tour operator associations, US and Australian travel industry bodies and regional tourism authorities. If your association represents businesses in the tourism and travel industry, we almost certainly know your world.
Our founder is an active member of a UK Africa travel trade body and served on the board of a major Southern African tourism services association. We attend the trade shows, we sit in the industry sessions and we understand the unique pressures associations face — serving members, attracting new ones, funding the operation and positioning the industry externally — all simultaneously.
From a member portal for an Africa travel trade body to an event registration system for a regional hospitality association — we build the tools that serve your members properly.
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